Any faulty product will be substituted free of charge.

-Refunds are admissible by law within  first 14 days date received product. Shipping charges to be paid by the customer.
-Htlapp Trial Kit cannot be returned and is NON refundable due to the customization.
-Htlapp Monthly Plus is due for the first 12 months, after this period it may be suspended or cancelled with no costs and no refunds.
-Monthly premiums are NON refundable due to the customization.